Team Openly · Legal
Billing, Cancellation & Refunds
Last updated: October 6, 2026
Clear workspace pricing, who pays, and what happens when a plan changes.
Standalone workspace plans
Starter is free for up to 3 joined people. Team is $17.95 USD per workspace per month for up to 20 people. Business is $39 USD per workspace per month for up to 100 people. The owner counts toward the allowance. Every invited member has a free individual account; only the workspace owner subscribes. Paid subscriptions renew automatically. The price, applicable taxes and billing details shown at checkout govern your purchase.
Complimentary and Founder access
Explicit complimentary grants and Founder workspace access are not billed for the access they grant. Existing independent subscriptions and complimentary access are not automatically changed when an Openly Pro account is connected.
Managing and canceling your plan
The workspace owner opens Plan & billing to manage a standalone subscription through the billing portal. You can cancel renewal at any time; paid access continues through the current paid period, then the remaining independent or free allowance applies. Canceling does not delete your workspace or automatically remove members.
Upgrades, downgrades and member limits
Plan changes are intended to take effect immediately with any prorated charge or credit shown in the billing portal. Review the amount and effective date before confirming. If your workspace has more members than the new allowance, the owner must remove excess members or choose sufficient coverage before normal posting can resume. Your existing records are retained while the workspace is over its available allowance.
Openly Pro is separate
Manage your Openly Pro connection and membership at openlypro.com/membership. Monthly and yearly memberships provide the same Team coverage benefits. Linking, unlinking or assigning coverage does not automatically cancel or refund a standalone Stripe subscription. If Pro coverage lapses or cannot be verified, existing independent plans and grants remain; Pro-only capacity is not extended by a grace period.
Payment problems
If a subscription payment fails, use Plan & billing to review the subscription and update your payment method. Access follows the subscription status and any independent entitlement. Workspace records are not deleted solely because a payment fails.
Refund requests
As with the Openly family policy, subscription charges are generally non-refundable when a free option or clear purchase review was provided, subject to applicable law. If you were charged in error or something went wrong, email bill@earydigital.com within 14 days of the charge. Requests are reviewed case by case. Include your workspace name, account email and charge date; never send full card details.
Questions or requests? Email bill@earydigital.com.